Opening a studio in North Carolina: the $10,000 bond and the 31-day exemption
This is for anyone opening a Pilates, yoga, barre or boutique fitness studio in North Carolina. The law to know is the Prepaid Entertainment Contracts article of Chapter 66, and on our reading it covers a class studio. Selling founding memberships before you open needs a $10,000 bond or an escrow account filed with the Attorney General first. Once you are open, a signup fee or a pack paid for more than 31 days ahead keeps a bond of at least $10,000 in place.
The prepaid entertainment law, and whether it reaches you
G.S. 66-118 defines a prepaid entertainment contract as one where the buyer “pays for or is obligated to pay for service prior to the buyer's receipt of or enjoyment of any or all of the services.” The services have to relate to one of four things. Two of them are “Dance lessons or facilities” and “Health or athletic club services or facilities.” Only licensed nonprofit schools, the State and nonprofit religious, ethnic or community groups are left out.
The statute does not define “health or athletic club services.” Yoga and Pilates are not named. That a yoga or Pilates studio is covered is our reading of the plain words. We found no court or Attorney General guidance either way. We would plan as if it applies, since a membership or pack is paid for before the classes. A studio that teaches dance is on firmer ground, since dance lessons are named outright. The Attorney General's office can tell you how it treats your studio.
There is no registration and no fee. The bond and the filings go to the Attorney General.
The bond, and what triggers it
Before selling any prepaid contract for services available that day, G.S. 66-124(a) requires a surety bond in favor of the State, in a form the Attorney General approves. The amount is the greater of $10,000 or your outstanding liabilities to members, meaning money paid in advance less the value of classes already delivered. It is capped at $250,000 per facility, and each location needs its own bond. An irrevocable letter of credit from an FDIC-insured bank can stand in for it.
You file a sworn statement of your outstanding liabilities and a copy of the bond with the Attorney General within 90 days after the first contract is sold, then every 180 days.
The way out is subdivision (9). You are exempt from the bond if all your unexpired contracts and current plans meet both tests:
(i) no initiation fee or similar nonrecurring fee is charged, and (ii) at no time is any member charged to pay for the use of facilities or services more than 31 days in advance.
The test covers the whole menu. One plan that fails it and the bond applies.
What that means for your products
| Product | Our reading |
|---|---|
| Monthly membership, charged each month, no signup fee | Fits the exemption |
| Monthly membership with a signup or registration fee | Bond. That is a nonrecurring fee. |
| Class pack that expires within 31 days | Fits the exemption |
| Class pack good for 60 or 90 days, or with no expiry | Bond. It is paid for classes more than 31 days ahead. |
| Annual or multi-month prepay | Bond |
| Founding membership sold before you open | Presale bond or escrow first. See below. |
The pack rows are our reading. The statute says “charged to pay,” and a pack bought today and usable for 90 days looks to us like a charge for services more than 31 days ahead.
In Frontmat, memberships bill monthly on the member's card through Stripe, and there is no annual or multi-month membership. Class packs can expire after a number of days you set, or never. Set 31 or fewer and skip any signup fee if you are building toward the exemption.
Founding members need a bond or escrow first
When services are not available on the date of sale, G.S. 66-124(b) applies and it has no exemption. Before the first sale you set up a surety bond, or an escrow account at a licensed and insured North Carolina bank, of $10,000 per location or all the contract money you have received, whichever is greater. A copy goes to the Attorney General before you sell. Escrowed money comes out only after you have been open and providing services for 60 days and the Attorney General authorizes it in writing. Then the regular bond rule above takes over.
Members who bought early can cancel until midnight of the third business day after the classes are available and they have been told so. And G.S. 66-123(b) bars selling any prepaid contract unless performance is to begin within 180 days, so founding sales start no more than 180 days before you open.
In Frontmat a membership can be sold before opening with billing starting on opening day, so a founding member pays nothing until the doors open. On our reading that is still a sale before services are available, because the member is obligated to pay before receiving classes. With nothing collected before opening, the amount is the $10,000 floor. Put it in place before the first founding spot.
What the member contract must say
- In writing, fully completed, dated and signed by both sides, with a copy to the member at signing (66-119(1)).
- A term that is “a precisely measured period of years or any definite part of a year” (66-119(2)).
- A full statement of the member's rights under 66-120.
- Next to the member's signature, in at least 10-point bold, the notice that the member may cancel until midnight of the third business day, with the date filled in (66-119(4)). Business days leave out weekends, holidays and days your studio is not open to the member (66-121(e)). Return every payment within 30 days of a cancellation (66-122).
- A refund of at least 90 percent of the pro rata cost of unused classes within 30 days of a request if the member dies or becomes disabled, moves more than 8 miles away and more than 30 miles from your studio, or if you move more than 8 miles or your services are materially impaired (66-120(2)).
- If all contracts with one member total more than $1,500, a pro rata refund on request. If the contract says so, you may keep a cancellation fee of up to 25 percent of the unused cost, capped at $500 (66-120(3)).
- No more than three years of service in total across all contracts with one member (66-123(a)).
A member can sue for damages and attorney's fees, and any violation is an unfair practice under G.S. 75-1.1 (66-125). The waiver members sign in Frontmat is not this contract.
G.S. 75-41 also requires any auto-renewing contract to disclose the renewal and how to cancel clearly and conspicuously, or the renewal clause is void. Its advance notice applies only to renewals “exceeding 60 days,” so not to a monthly membership.
Frontmat is $99 a month flat. Every feature, every location, month to month. Card processing is Stripe’s published rate and goes to Stripe.
Start free, no sales callFree trial without a card. Your data exports any time, including after you cancel.Sales tax: gym memberships are excepted
North Carolina taxes admission to an “entertainment activity,” which G.S. 105-164.3 defines as a live performance or event for entertainment, a movie, or a museum or similar attraction. G.S. 105-164.4G(e)(1) then excepts “an amount paid solely for the right to participate, other than to be a spectator, in sporting activities,” and gives “gym memberships” as an example. The general state rate is 4.75 percent.
Fitness classes are not named either way. The Department's 2026 Sales and Use Tax Bulletins repeat the gym membership example. They also list participation in rock climbing, skating, skiing “or other similar activities,” and “instruction classes related to” them, as outside the tax (SUTB 7-3). They do not mention yoga or Pilates. Our reading is that a class you take part in is participation, not an entertainment activity, so packs and memberships are not taxed. If the department ever tells you otherwise, Frontmat does not add a sales tax line to packs or memberships today, so the tax would go into the price.
Your waiver
North Carolina courts enforce releases but do not like them. In Hyatt v. Mini Storage on the Green (2014), the Court of Appeals said contracts that excuse a party's own negligence “are not favored” and are read strictly against the party relying on them. They are still enforced unless the clause “violates a statute, is gained through inequality of bargaining power, or is contrary to a substantial public interest.” That case was a storage unit rental; we found no North Carolina case on a fitness release.
We found no North Carolina appellate ruling on whether a parent can waive a child's claim. In Kelly v. United States (E.D.N.C. 2011), a federal court applying North Carolina law predicted that, “in general, a parent may not bind a child to a pre-injury liability waiver.” It still let a mother's release stand as a defense in that case, because the activity was a school program and “not commercial in nature.” A studio is a business, so on our reading a parent's signature likely does not release the child's own claim. Have a North Carolina lawyer draft that part.
In Frontmat the waiver is your own text. Members sign it once, at their first booking, with a typed name. We store the time and a fingerprint of the exact wording they signed, so a later edit never changes what an earlier member agreed to. It is plain text, so emphasis is done in CAPITALS. We never supply waiver language.
Workers' comp and texts
Workers' comp covers private employers where “three or more employees are regularly employed in the same business or establishment” (G.S. 97-2).
North Carolina's telephone solicitation law counts a text that encourages a purchase as a solicitation (G.S. 75-101). None to numbers on the Do Not Call Registry without express permission or a purchase in the last 18 months or an inquiry in the last three, none after someone asks you to stop, and none before 8 a.m. or after 9 p.m. (75-102, 75-103). The registry rule does not apply to a seller with fewer than 10 employees whose staff average no more than 10 solicitations a week over the year (75-103(a)(4)). The person texted can sue for $500 for a first violation, $1,000 for a second and $5,000 for a third within two years (75-105).
Frontmat sends booking texts only (waitlist offers, confirmations and cancellations) to members who opted in, and stores the time and wording of each opt-in. It sends no marketing texts. If you plan promotional texts, read Article 4 of Chapter 75 first.
Before you sign anything
- Ask the Attorney General's office whether it treats your studio as a health or athletic club.
- Decide your menu. No signup fee, monthly billing and packs that expire within 31 days keep you exempt from the bond. Anything else means a bond of at least $10,000.
- If you will sell before opening, put the $10,000 bond or escrow in place and file it with the Attorney General before the first sale, no more than 180 days before you open.
- If you are not exempt once open, buy the bond before the first sale and file the sworn liabilities statement within 90 days, then every 180 days.
- Write the member contract with a definite term, the 66-120 refund rights and the bold three-day cancel notice by the signature line.
- Have a North Carolina lawyer write the waiver, including anything for minors.
This is our reading of the statutes and cases as of October 14, 2026. It is not legal advice. Confirm the prepaid contract questions with the North Carolina Attorney General's office and the tax questions with the Department of Revenue.
If you are still choosing where to open, we keep the rules in every state on one page.
Opening in North Carolina? Frontmat is free until you open. Booking software for boutique fitness studios, $99 a month flat. The first twenty studios on it are Founding Studios: free until you open, up to 90 days, then three months free from your first class, $49 a month for the rest of the year, and $99 locked through 2028. An hour with a founder sets the whole studio up, founding memberships that bill on your opening day included.
Applications close December 31, 2026. Card processing is Stripe’s published rate and goes to Stripe. Your data exports any time, including after you cancel.